Panther Applications offers a comprehensive suite of technical training courses, each geared to participants with distinct skill sets: from novice operators to senior systems administrators.

Each training session combines classroom instruction with tailored, hands-on experiences in live networks, so participants learn practical rather than theoretical skills. This process enables participants to gain the knowledge required to maximize product performance and lead to the ongoing successful operation of the Panther Admin solution.

In Panther Applications we have the following training programs. If you need training that goes beyond what you see here, please feel free to ask for it.

This training seminar is minded for the technical skilled person, who needs the competences in super using the Panther Admin application.

Focus areas are:

• Basic understanding of the platform
• System surveillance (CPU, memory, disk)
• Performance 
• Backup
• The applications running (starting, restarting, stopping)
  • Apache
  • PHP
  • Java
  • DB2
  • Panther Admin applications
• The PA root account
• Setting up the base system
• Setting up rights on employee groups
• Setting up employees
• Setting up the customer tree
• Setting up a customer profile, using custom attributes
• Import and export of customers
• The system scheduler

The training will be done as first we show, and then you try. The training program includes different exercises and material in PowerPoint form.

It is our intention to keep this training course in one day.

This training seminar is minded for the technical skilled person, who is supposed to be the manager of how workflows in the Panther Admin application.

Focus areas are:

• Understanding the workflow system
• Identification of business processes
• Draw business process diagrams
• Implement business processes as workflows
  • Implementation syntax and language
  • Using process types
  • Automating flows
• Test workflows
• Restriction of workflows
• Adjusting and improving workflows
• Workflows, tasks and tickets
• Workflows and alarms
• Advanced use of workflows with SOAP API
• The syntax in workflow templates

The training will be done as first we show, and then you try. The training program includes different exercises and material in PowerPoint form.

It is our intention to keep this training course in one day. 
 

This training seminar is minded for technical skilled person who manages provisioning of hardware with the Panther Admin application.

Focus areas are:

• Understanding the provisioning system
• Setting up the basic structure of the network
• Import / Export switches, DSLAMs, Cable CMTS
• Drivers
• VLAN management
• CPE management

The training will be done as first we show, and then you try. The training program includes different exercises and material in PowerPoint form.

It is our intention to keep this training course in one day.

This training seminar is minded for business skilled person who manages products and billing configurations of products with the Panther Admin application.

Focus areas are:

• Understanding the product management system
• Using the basic group structure 
• Make products available
• Using groups
• Creating product templates
• Distinction between products and subscriptions
• Disable product templates
• Updating templates
• Mediation and rating
• Copy products
• Discounts 
• Time limiting products and/or discounts
• Products, sub products, vat
• Availability for sale on self-service website / SOAP. 
• Special configurations with rate plans and auto-provisioning.

The training will be done as first we show, and then you try. The training program includes different exercises and material in PowerPoint form.

It is our intention to keep this training course in one day.

This training seminar is minded for finance skilled person who take care of billing of products and subscriptions with the Panther Admin application.

Focus areas are:

• Understanding the billing system
• Using the basic group structure 
• Make products available
• Using groups
• Draft lines
• Order lines
• Exporting data to external systems
• Billing cycles

The training will be done as first we show, and then you try. The training program includes different exercises and material in PowerPoint form.

It is our intention to keep this training course in one day.
 

This training course is mainly for supporteres. Learn how to work with customers, start workflows, simple investigations.

• Logging on to the system
• Working with customers
• Help solving problems
  • Move customers that wants to move
  • Billing issues
  • Technical issue
  • Register orders
  • Help customers to use self-service
• Register the customer issue
• Initiate 2. level support
• Logging off.

This training are for technically skilled people who works with integration.

The course will give a good understanding of how the database and api's are setup. The course will be a shifting between teaching on the board and a more workshop oriented learning.

We will go through:

• How to interact with the webservices
• How to go directly to the database
• How to write a webpage to a 3rd party self service portal
• How to make bulk inserts of information
• Testing
• Abstraction layers
• Good practice development on Panther Admin platform.

This training are for developers that want to develop their own modules / integration / drivers ets to the Panther Admin platform.

In this training session we will develop extra features in the system. We will focus on modules on the top layer, and on the driver/provisioning part in the lower layer.

• Database structure
• Using Webservices
• Development of modules with PHP
• Development of drivers with Java
• Testing
• Implementing

Requirements: You need to be a skilled Java developer to follow this course.