Panther Applications offers a full range of technical support through the Support & Maintenance Service. This service delivers the support you need to ensure the day-to-day operation of your Panther Applications solutions – so you can concentrate on your core business objectives. Purchasing an annual Support & Maintenance Service based on you needs:
Panther Admin
With Panther Admin we currently support 3 kinds of support. Since Panther Admin is build up with modules around a the Panther Admin basic platform, you pick the modules you need support on, and make a contract with us based on the modules in use.
Maintenance and support contract contains*:
- Access to phonesupport (feedback within 4 hours in working days)
- Access to mailsupport (feedback within 1 day on working days)
- Access to professional community forum
- Access to forum support (no guarantee for feedback)
- Remote desktop help (very efficient - can be done with VPN)
- Frequently software updates, access to fixes and patches.
- Access to professionals in case of disaster recovery.
Calculate your price here: