Accounts with access to the backend system in Panther admin are called super users. This section will give a quick introduction to the account access system. We will introduce the most basic settings that need to be considered.

• Introduction to the user accounts and user account group system
• Creating administrator
• Creating groups for super users that shares limited rights to the system

Introduction to the user accounts and account group system

Panther Admin is build up with a complex account management system. Most of what are visible in Panther Admin can be restricted just by adjusting access rights in the user management system. The basic system is provided with 3 different build in types of users. If more groups are needed, it is easy to create these in Panther Admin..

The three basic types of accounts provided with the VMware image are: 

• Administrators: The administrators are all members of the group administrators. Administrators are by default configured to be able to do everything in the system, only limited visually. The default configuration are limited to only see the basic modules in the system, to be able to see more, members of the administrator group can give to them self by using the access using the permission management.
   
• Super users: Super users are special in the way that all employees that need to be able to use the system / login to the Panther Admin backend system to work. If an account is not member of the super users group, the account will not be able to login to the backend system. 
   
  • Supporters
  • Technical staff
  • Sales staff
  • Billing staff
  • etc.

It is common that a company makes a group for each of these functions, and provide individual permissions to these. 

• Customers: Customers are configured with accounts limited to not have any special rights. All customers have an account on the system. If the self service portal is used, the customers will be able to access the self service portal. 

Administrators, Super users and Customers are all groups created by Panther Applications. Each group are configured to with restrictions to see and use features in the system. This means that users of a specific group share the same restrictions. If a support group is added for employees that do support, it will be a good idea to put all supporters here, because these will share the same rights to the system.

Each account group have defined permissions that can be set by administrators, to fit the needs for the specified group. In the screendump on top, the administrator group are selected for setting permissions. By default the administrators are allowed to do everything. In the vmware version the administrator group are restricted to see the base system. These restrictions can be removed by the administrator.

Creating administrator 

If more administrators are needed it is easy to create these. 

1) Go to the Admin section by clicking Admin in the menu.

2) Go to Accounts by clicking in the submenu.

3) Under "subgroups" , click on /root/administrators

4) Click "new user"

5) In the panel, type in the information: 

6) Now the new administrator account are created.

7) Since the administrator account need to login to the administration system, the account needs to be member of super users. Drag the super users box from "Not member of" to "Member of" group.

8) Save.

9) Logout, to see if the new administrator account is created correct.