The Self-Service Portal Management is an end-user portal and shop for selling products and services in Panther Admin. The Self service portal additionally provides general client information, product information and order information.
Functionality list
- Includes standard graphic layout including company logo.
- Manage texts on Self-service portal by WYSIWYG editor in admin module
- Customers buys products online
- View invoices online
- Fully integrated to billing and provisioning : When customers buys an internet product, the product will be activated, and subscription billing is automatic started
- CDR overview (Phone call descriptions)
- IP Traffic overview (Graph)
- Upgrade products
- Manage email accounts (Add/change password/forward)
- Support pages
- Automatic customer registration
- Predefined address lines (prevents spelling errors)
- Automatic assignment to detected connection port (Cable modem/Switch port/DSL)
- SOAP / Web services.
The Self Service module provides a SOAP/Web services API. The web services can be called from third part applications and used to customize the functionalities and visuals on the portal.
Payment Gateway Interface Service
This module depends on Self service portal management.
The module adds an option to pay directly on the self service portal with debit and credit cards.
Furthermore the end-user can pay any outstanding invoices.
If a customer’s internet is closed due to unpaid invoices, the self service adds the option to pay the bill online and activate the internet again.